We typically respond within 24 hours on business days.
Co-Founder
Pranshu Verma
Office Hours
Monday to Saturday
10:00 AM - 6:00 PM IST
How do I cancel my subscription?
Go to Dashboard->Profile->Subscription->Cancel Plan. Your access continues until the end of the billing period.
I was charged but my plan was not activated.
Email billing@hireiq.in with your payment ID. We will resolve it as soon as possible.
How do I request a refund?
See our Refund Policy for details.
The AI interview is not working.
Make sure you are using Chrome browser and have allowed microphone access. Email support if the issue persists.
Can I change my billing cycle?
Yes! Go to Pricing page, select a new billing cycle, and upgrade. Your current plan will be cancelled and the new one activated.